Please read the following shopping terms and conditions carefully before shopping for pets, and it is recommended to keep a copy for future reference.
1. Clear terms and contract form
1.1 The following terms and conditions ("the terms") govern all goods and service transactions in Mao Mao Pet (hereinafter referred to as "the company", "us", "our shop"). Unless the buyer and seller agree in writing, otherwise this clause applies to all sales and purchases carried out by the company.
1.2 When the company sends the goods and you (hereinafter referred to as "customer", "you") pay in full, these terms will constitute a contract.
1.3 After the customer confirms the order, the company will send an order confirmation email based on the email address provided by the customer. The company has the right to decide whether to accept the customer's order requirements.
1.4 The company reserves the right to modify and update these terms at any time without prior notice, but should make it easy for customers to get updated information in a suitable way.
1.5 Customers are solely responsible for their accounts registered on this website. The customer is responsible for paying all the accounts of the account, and is responsible for all online behaviors conducted through the account by authorized or unauthorized third parties.
Customers must be at least 18 years old to shop in this store. Customers must ensure that anyone who does not meet the qualifications is not allowed to use their online accounts to make purchases.

2. Commodity prices and information
2.1     All product prices are as shown on the day of order. Only the company reserves the right to cancel the order due to system prices, market price fluctuations, website photos or other information errors (before the contract composition mentioned in item 1).
2.2 All orders are subject to the availability of relevant goods. If the company is unable to provide the goods on the order, we will notify the customer as soon as possible.
2.3 The company will try its best to ensure that the prices, relevant information and sizes of the goods listed on the website have been updated. We reserve the right to change the price and other information of the goods without prior notice. All orders are determined by our company and accepted based on the inventory supply.
2.4 The company will try its best to ensure that the inventory supply of the goods on the website is sufficient. If any goods are out of stock and cannot be provided to customers, we have the right to provide goods of the same type and price for replacement.
2.5 All orders are subject to the availability of relevant goods to make the final decision, the company reserves the right to refuse to accept orders due to lack of goods. If we are unable to provide any products or services on the order, we will notify you by phone or email before the delivery date requested by the customer.
2.6 The company cannot guarantee that all product reviews on the website truly reflect the quality of the goods. All product information and reviews on the website are for reference only, and customers must make their own judgments and decisions when shopping.

3. Payment (Terms)
3.1 All prices on this website are in Macau Patacas (MOP / Pataca).
3.2 When ordering goods, customers can pay according to the payment methods listed on the website. Customers must pay the goods and delivery charges (if applicable) before the company delivers the goods.
3.3 After confirming the customer's payment, the company will confirm the order and arrange delivery.
3.4 The company reserves the right to change the payment terms of the online store at any time without prior notice.
3.5 Notwithstanding the content in this article, the company is not responsible for any losses (including indirect and corresponding losses) caused by and incurred by you for any online payment made for the following reasons:
There is any failure, delay, interference, interruption or restriction in the transmission of any data or information in the processing of credit cards/debit cards/smart cards or other payment mechanisms by the relevant bank and/or third-party merchants, and any related to the above Circumstances arising from events.

4. Delivery Service
4.1 After the customer orders the goods, the company will deliver the goods to the delivery address provided by the customer. Our delivery scope is limited to Macau, Taipa and Coloane.
4.2 For orders confirmed before 1 noon on working days, if the goods are in stock, our company will process them on the same day and arrange delivery according to the delivery method selected by the customer. (Working days do not include Sundays and public holidays)
4.3 If we cannot provide any ordered goods within the control of our company, we will notify you as soon as possible and arrange a refund to you.
4.4 If you or the recipient fails to receive the ordered goods within the agreed time (in the case of outside the company's control) and you fail to make corresponding compensation to us, we will save the goods and deliver them next time Charge additional storage and delivery fees.
4.5 Once the order is confirmed, the company will arrange delivery as soon as possible. However, if the delivery service is delayed due to reasons beyond our control, we will not be liable for any loss.
4.6 If the customer needs to change the delivery address after ordering, he must immediately notify the company to arrange the change of the delivery address.

5. Obligations of the user If you use this website, you are deemed to agree to: 
-Will not execute or allow any violations of board rights;
-Will not use the information on this website for illegal, improper, obscene or defamatory purposes; 
-Make every effort to ensure that the information does not damage customer data or systems; 
-Ensure that the information provided to the company must be accurate, complete and up-to-date;
-Allow the company to investigate the abuse of information on this website;
-The company's disclaimer and limitation of liability mentioned here; and 
-The company uses the personal privacy policy at any time. 

6. Service revision The company reserves the right to revise, temporarily or permanently interrupt the service at any time without specifically notifying customers. If we exercise the right to modify or discontinue the service, we do not need to be responsible to the customer or any third party.
 
7. Indemnity If you violate or ignore the terms of service of this website while using this website, you agree to make full compensation for losses, damages, claims, claims, costs (including legal costs) and expenses suffered by the company, and make It is protected from damage.

8. Personal data protection Mao Mao Chong will endeavor to keep your transaction and payment information confidential on this website. We are not responsible for any unauthorized use of your information due to force majeure.